
Rev. Update 6/30/20
CFBC, LLC is committed to respecting and protecting the privacy of visitors and users to our Web site (our “Site”), any Champagne Bakery mobile application, other services offered by Champagne Bakery, and any other time a user interacts with our Company (“Services”). As part of our commitment to protecting your privacy online, we have written this policy (“Privacy Policy”) to help you understand how we gather information about users of our Site and Services, how we use the information we gather and what steps we take to protect the information you share with us. The Site and Services are provided by CFBC, LLC (“Champagne” “Company” “we” “our” “us”).
By using our Site or Services, you signify your acceptance without modification of our Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site or Services.
What information do we collect
We collect the following categories and types of “Personal Information”:
- Contact Information: name, address, email, phone number;
- Other identifying information: your device’s IP address, software, and identification numbers associated with your devices, unique personal identifier, loyalty number, password, security question and answer;
- Financial information: credit card and debit card information;
- Demographic information: gender, age/birthday and professional or employment information.
- Commercial information: records of previous orders or gift cards purchased by you.
- Internet or other electronic activity: your browsing and click history, search history, the webpage visited before you came to our Site, length of visit and number of page views, click-stream data, locale preferences, your mobile carrier, date and time stamps associated with transactions, and system configuration information.
- Your geolocation, to the extent you have configured your device to permit us to collect such information.
- Audio recordings: of your voice to the extent you call us, as permitted under applicable law.
- Inferences about your preferences, characteristics, behavior, and attitudes in order for us to create a profile about you.
How do we use your Personal Information?
- Transactional Purposes: We use your contact information, financial information, and commercial information to:
- Receive, process, confirm, send and track your orders, gift card purchases or account registration;
- Communicate with you about your food orders or account registration; and
- Process any account registration you make to one of our Services.
- Analytical Purposes: We use your other identifying information, internet or other electronic activity, commercial information, demographic information, and geolocation data to analyze preferences, trends and statistics.
- Marketing and Promotional Purposes: We use your contact information, commercial information, demographic information, internet or other electronic activity, geolocation data, and inferences to:
- Inform you of our new services and offers through our email program;
- Provide you with targeted advertising;
- Run contests, promotions and sweepstakes,
- Provide you with our Rewards Program including earning points, certificates and coupons; and
- Provide you with other information from and about our Company, including personalized marketing communications.
- Maintenance and Improvement of the Site and Services: We use your contact information, commercial information, audio recordings, and internet or other electronic activity to:
- Provide you with the Site and Services, including to send you alerts about your account;
- Maintain your choice of Services and customer logs;
- Enhance our service to you;
- Handle your customer services requests; and
- Help us diagnose technical and service problems and administer our restaurants, Site and apps.
- Security and Fraud Prevention: We use your contact information, other identifying information, commercial information, financial information, geolocation data, internet or other electronic activity, and inferences to protect the Site and Services, our Company, and others and to prevent fraud, theft and misconduct.
- Receive, process, confirm, send and track your orders, gift card purchases or account registration;
- Communicate with you about your food orders or account registration; and
- Process any account registration you make to one of our Services.
- Inform you of our new services and offers through our email program;
- Provide you with targeted advertising;
- Run contests, promotions and sweepstakes,
- Provide you with our Rewards Program including earning points, certificates and coupons; and
- Provide you with other information from and about our Company, including personalized marketing communications.
- Provide you with the Site and Services, including to send you alerts about your account;
- Maintain your choice of Services and customer logs;
- Enhance our service to you;
- Handle your customer services requests; and
- Help us diagnose technical and service problems and administer our restaurants, Site and apps.